Coolshed Labs
Support
We want you to succeed with your plugins. Here’s how we can help.
Support Plans
What support is included?
Every purchase includes a complimentary support period. Extended support is available as a monthly subscription.
Included Support
Complimentary with every purchase
Free
for 6 weeks from purchase
- Bug fixes and installation help
- Compatibility questions
- Configuration guidance
- Email support response within 2 business days
RECOMMENDED
Extended Support
Cancel anytime, no long-term commitment
£25
per month
- Everything in Included Support
- Priority email response within 1 business day
- Custom configuration assistance
- Plugin update compatibility checks
- Minor theme integration tweaks
Get in Touch
Send us a message
Tell us which plugin you are using, describe the issue or question, and we will get back to you as soon as possible. During your free 6-week support period, all queries are answered at no charge.