Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how Coolshed Labs collects, uses and protects information when you visit coolshedlabs.com, buy or download our WordPress plugins, request support, or contact us.

1. Who we are

This website is operated by Coolshed Labs, a UK-based creator of WordPress plugins including BandStand, FlowScroll, FlowNav and FlowText. You can contact us through the contact page on this website.

2. Information we collect

We only collect information that helps us run the site, deliver our products, provide support and improve Coolshed Labs. This may include:

  • Your name and email address when you contact us, request support, join a mailing list or make a purchase.
  • Order, licence and product information connected with plugin purchases, downloads, updates and support.
  • Technical information such as IP address, browser type, device information, pages visited and approximate location, collected through hosting logs, security tools, analytics or cookies.
  • Information you choose to include when sending support requests, bug reports or feedback.

3. Payments and licences

Payments for Coolshed Labs products may be handled by Lemon Squeezy or another trusted payment provider. We do not store your full card details on our website. Payment providers process payments, tax/VAT handling, invoices, fraud prevention and refunds according to their own privacy terms.

Where licence keys, download links or update access are provided, we may store enough information to verify your purchase, provide updates, prevent abuse and help with support.

4. How we use your information

  • To provide access to purchased plugins, downloads, licence keys, updates and support.
  • To respond to questions, support requests, bug reports and collaboration enquiries.
  • To maintain website security, prevent spam or misuse, and diagnose technical issues.
  • To understand how people use the site and improve our products and documentation.
  • To send product or support emails where you have requested them or where they are necessary for a purchase or service.

5. Cookies and analytics

Like most WordPress websites, coolshedlabs.com may use cookies for essential site behaviour, logged-in sessions, security, analytics, embedded content and checkout/payment flows. You can control or block cookies through your browser settings, although some parts of the site may not work correctly without them.

6. Comments, forms and spam protection

If comments or forms are enabled, we may collect the information you submit plus technical data such as IP address and browser details to help detect spam and keep the site secure. Some form, security or anti-spam services may process this information on our behalf.

7. Embedded content and third-party services

Pages on this site may include embedded content such as videos, images, checkout widgets, analytics scripts or documentation tools. Embedded content from other websites behaves as if you visited those websites directly, and those services may collect data according to their own privacy policies.

8. Who we share information with

We do not sell personal data. We may share limited information with trusted services that help us run Coolshed Labs, such as hosting providers, payment processors, licence/download systems, email tools, analytics, spam protection and support tools. We may also share information if required by law or to protect our rights, users or services.

9. How long we keep information

We keep personal information only for as long as needed for the purpose it was collected, including legal, accounting, tax, licence, security and support requirements. Purchase and licence records may be kept for as long as needed to provide access to downloads, updates and proof of purchase.

10. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also ask us to stop sending optional marketing emails. To make a request, contact us through the website.

11. Security

We take reasonable steps to protect information handled through Coolshed Labs, but no website or online service can be guaranteed to be completely secure. Please avoid sending sensitive information through ordinary contact forms unless it is necessary for support.

12. Changes to this policy

We may update this Privacy Policy as Coolshed Labs, our plugins or our service providers change. The latest version will always be published on this page.